Systems training – dealing with the systems owner

Employee with notebook. Programmer or admin with PC. Vector

Last time I introduced Jayne, a new joiner to the company, to understand the end-user’s take on systems training. This time, meet Georgie. She is in charge of one of the systems the business uses. She has worked with it over many years and has got to know the ins and outs of it very… Continue reading Systems training – dealing with the systems owner

Counting down

See that timer down there? That’s not counting down to Christmas or to the end of the year. On Monday 18th January 2016 I will return to the world of freelancing after several years of contracting. It has been an exciting and rewarding few years. It has been an exciting and rewarding few years. I… Continue reading Counting down

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The challenges and rewards of developing interactive e-learning

It’s all about interactive these days isn’t it? Creating eLearning where people have to do things rather than just watching. It’s at the heart of most theories of learning design, for example Cathy Moore‘s action mapping which focuses on practice activities that “mirror the real world as much as possible.”. I recently attended the ELN… Continue reading The challenges and rewards of developing interactive e-learning

Systems training – the user’s perspective

This is one of two postings on systems training. The second one will look at some of my experiences of working with systems owners to develop training. In this case let’s begin by looking at systems training from the point of view of a new user. Meet Jayne. She hasn’t joined the company yet but… Continue reading Systems training – the user’s perspective