Becoming an expert

Do you need to be a subject matter expert to be an instructional designer? Is it realistic to know the topics you are creating e-learning for inside out? How much of the topic should you know? “A good trainer should be able to train anything even rocket science or brain surgery.” I always recall something… Continue reading Becoming an expert

Tell me or let me learn for myself

Which works best? One of my earlier postings was all about trying to create interactive training whether the learner is encouraged to uncover the information themselves, rather than simply having it presented to them. This is a conversation I have regularly with some of the people I have worked with. My inclination is to go… Continue reading Tell me or let me learn for myself

Systems training – dealing with the systems owner

Employee with notebook. Programmer or admin with PC. Vector

Last time I introduced Jayne, a new joiner to the company, to understand the end-user’s take on systems training. This time, meet Georgie. She is in charge of one of the systems the business uses. She has worked with it over many years and has got to know the ins and outs of it very… Continue reading Systems training – dealing with the systems owner