Systems training – dealing with the systems owner

Employee with notebook. Programmer or admin with PC. Vector

Last time I introduced Jayne, a new joiner to the company, to understand the end-user’s take on systems training. This time, meet Georgie. She is in charge of one of the systems the business uses. She has worked with it over many years and has got to know the ins and outs of it very… Continue reading Systems training – dealing with the systems owner

Systems training – the user’s perspective

This is one of two postings on systems training. The second one will look at some of my experiences of working with systems owners to develop training. In this case let’s begin by looking at systems training from the point of view of a new user. Meet Jayne. She hasn’t joined the company yet but… Continue reading Systems training – the user’s perspective